Corona – Common questions

Published Jul 24, 2020

Since our announcement on July 16th regarding our events in 2020 (read more here) we have received a lot of questions. We will therefore attempt to answer the most common ones via the link below.

Please read these through before contacting our support as we will simply refer to the information on the page below in case of any related questions. You’ll find the questions and answers under the “Corona” section.

Thank you for your understanding.

Common questions

Announcement: Events 2020

Published Jul 16, 2020

After a very exceptional spring, with endless ideas and a number of adjusted event plans for how to make Toughest a Corona-safe event, we have now reached a dead end.

The way the authorities have enforced and interpreted the regulation of maximum 50 persons makes us unable to arrange any event in 2020. This is of course devastating, as we believe that our events are safer than others (held outdoors and can easily be divided into zones with fewer people) as opposed to going to any bigger mall/store or similar. It’s sad to see that the government doesn’t see the unfairness in this. We are frustrated, but unfortunately the decision isn’t ours to make.

Rest assured that we have tried. We really believe that our revised (and re-revised) plans, which we worked so hard on, were as safe as it gets. There would be no crowds, large control and strict hygiene regulations. But as for many other businesses (e.g. Swedish amusement parks which are now demanding 1,5 Billion SEK in compensation from the government, source SVT) there was no understanding nor interpretation of the regulations regarding closeness of people and no consideration on the surrounding factors (outdoors, size of area to name a few). The only thing that mattered was the number 50. For us, 50 people in a small store is a crowd. 50 people spread over several kilometers is not. Sick and elderly people indoors are a risk. Healthy relatively young people outdoors in small groups with lots of space are not. But as it is now the stores and restaurants are crowded. People cough and sneeze in public with no further regulation. But healthy people can’t go running in an organized event, even if separated in small groups. But it doesn’t matter what we think. It is what it is and hence we cannot host any normal events in 2020.

What will happen next one might ask. In the short term we will be able to deliver a digital event instead of a real event (more on that further down). Like many other event organizers, we will not be able push your registration to next year, nor are we able to issue refunds. Many of you will fully understand. But we know many don’t. So let us try to explain in full transparency:

Our business, alongside countless other event organizers, are using the very same business model. We rely on people signing up before the event. With the income from ticket sales, we are able to pay our rent, pay salaries to our staff, pay for costs related to event preparation etc. as well as eventually paying for the actual event production. Even though we have used every government issued “economic help package” which we have been entitled to, we still have a steady burn rate. This means that there is no money in our account to refund your ticket.

So, why are we not just transferring your ticket til next year? Well, the answer could be a bit tricky to understand. Let us try to explain. When you sign up for a race, that money ends up in our bank account, but it doesn’t end up in our (financial) books until we deliver the product (in this case the event). On the other hand, the costs end up in our books the same day we trigger them. This means that we have a lot of costs, but no income, until we actually deliver the event. The sad part of this is that we need to have the income this year (remember we need to deliver the event in order to register the income in our books) in order to cover our costs and stay alive. Without this, we will go bankrupt.

So why don’t we just register them this year and hand out free tickets to next year? If we do that, we will have no income next year, and that will put us out of business as well. Our Danish neighbours have understood this and the Danish government is now paying for all cancelled events due to Corona. We are very sorry the Swedish government still hasn’t understood the business model that all companies working with events are using – simply put: the Swedish government wants the individuals to pay for this…

We understand that this is far from an ideal situation, and we understand that some of you will be very frustrated with us and/or the government. Maybe a few of you will threaten us with lawsuits. Please understand that if this would go to court and you would be entitled to have your money back, that would force us into bankruptcy and thereby not resulting in the desired outcome.

ARN (Allmänna Reklamationsnämnden, The National Board for Consumer Disputes in Sweden) have issued a directive saying that Göteborgsvarvet doesn’t need to pay back the registration fee for their cancelled events (we can’t see any reason for other interpretations due to other legal structures as referred). We are leaning on that decision and think that it is the only valid interpretation without government bailout (again what happens in several other countries). There is nothing that we would want more than to host a real, physical Toughest event instead of a digital one. But just as the CEO of the biggest event/sports organization explained, “Marathon Gruppen” will go bankrupt if people claim their money back (source SVT). The same applies to us. If we don’t survive this pandemic, there won’t be any events, not now nor later. We believe that you, just as us, would prefer to have Toughest’s events back in 2021 and forward. Hence, this is the only choice we have.

This is a lose-lose situation and we are doing everything we possibly can to make something good out of this. As mentioned, we have decided to host a digital event and come up with some other initiatives/compensations. Initially we thought that there is no way a Toughest event can be held digitally. We still think that, but we have come up with a way to do this that we hope you will enjoy. We will go into details later on, but make sure you are ready mid/late September for this event.

Around mid august you will get an email from us, with instructions on how to move forward with this event. You will be getting a couple of choices of which you should tick one. The choices include a digital event as well as the best possible compensation packages at a level we can afford. And of course you will all get discounts on 2021 events. We hope this gives you some ease and we hope you understand that we do this to be able to continue our mission to help people beat their obstacles and deliver world class events!

As to communication please await further instructions (preliminary mid august) and we ask you not to email us right now. Since we have reduced both in numbers and in working hours due to Corona, we ask you to not send questions regarding the above, but wait until we publish more information. If you have something outside of this topic that needs handling please understand that the response times will be prolonged.

Again, we are very sorry for this to ever have happened. It’s not our decision and the health of our nation/globe is of course a higher priority. We hope we will see you again next year and when we stand there at the starting line, with music pumping, Brian pep talking, you guys jumping and high fiving, all set to get out there and face the course, we will all forget about 2020 and feel the adrenaline again!

Stay safe, see you at our digital event and hopefully we’ll meet you all for real at the starting line in 2021!

Nils & Adam,
CEO & Chairman

Since releasing this statement we have received a lot of questions. We will attempt to answer the most common ones on our FAQ page (see link below).

Please read these through before contacting our support as we will simply refer to the information on that page in case of any related questions. You’ll find the questions and answers under the “Corona” section.

View FAQ

Action Plan: New regulations

Published May 29, 2020

Today the Swedish Public Health Authority announced that some outdoor sporting events will be allowed to take place starting mid June. We are of course very enthusiastic about this report and will immediately begin communicating with authorities regarding how we can adapt our events according to the new directives.

We would like to emphasize that this does NOT mean that Toughest has received a go-ahead from authorities to arrange our events. As stated, we must first coordinate with local authorities to find out more about how this decision affects our events. Nonetheless, the new directives are least to say positive.

According to our previously communicated action plan, we were supposed to publish updates regarding our events in Stockholm and Copenhagen today. However in light of the new information we will postpone these decisions until we have properly coordinated with local authorities.

We hope that you have understanding for this. We will publish updated information as soon we know more about the regulations and terms imposed.

Make sure to return to our news section and actionplan.toughest.se to keep yourself up to date.

Best regards,
Toughest Crew

Action plan 2020

Published Mar 24, 2020
Action plan 2020

IMPORTANT UPDATE (July 16, 2020):
Due to strict regulations enforced by local authorities, we will not be able to host any physical events in 2020. We are very sorry for this outcome. Please read our full announcement here. This action plan will no longer be maintained.

Read announcement

Many of you are wondering about the current state of our events. As transparency is important to us, we will do our best to keep you in the loop. Below you’ll find all the information you need about the current status and possible scenarios for each event.

Click on the status buttons below to see more information.

Last updated: June 2, 2020

EventStatusDecision before
MalmöNew date →April 10, 2020
VöråPostponed →April 10, 2020
UmeåPostponed →May 22, 2020
StockholmView statusTBA
CopenhagenCancelled →May 29, 2020
OsloView statusTBA
Älmhult✓ Race as planned!
Gothenburg✓ Race as planned!

Please note that this is our action plan as of March 24, 2020 and may change as the Covid-19 situation develops. Make sure to revisit this post via actionplan.toughest.se to get all the latest details.

Decision on April 10, 2020

Due to the current circumstances, we have decided to move the event to the “New date” listed below. Your registration will be automatically transferred to the new date. No action needed from your side. Should the new date not suit you, you will be able to transfer your ticket to someone else or to any other race in 2020.


Main Race

Original date: May 9, 2020
New date: August 15, 2020

Family Race

Original date: May 10, 2020
New date: August 16, 2020


What happens now?
You ticket will be automatically transferred to the new date and the existing ticket information remains the same. No action needed from your side.

I want to transfer my ticket to someone else.
Visit myregistrations.toughest.se and follow the instructions to administrate your ticket. Due to the current circumstances, all transfers are from now on free of charge.

I want to transfer my ticket to another event.
Visit myregistrations.toughest.se and follow the instructions to administrate your ticket. Your ticket can be transferred to another event in 2020. For any questions, please contact info@toughest.se. Please understand that processing times may longer than usual.

Decision on May 22, 2020

Due to the current circumstances, we have decided to move the event to the “New date” listed below. We kept our hopes up as long as we could, but have yet received any indication that the restrictions on public gatherings will be lifted until June.

We have hosted Toughest in Umeå since 2014 and absolutely love the city! The fact that we are not able to travel up north with our caravan and meet all our northern runners brings us great sadness. BUT – we are more than stoked about 2021 and hope that you feel the same!


Main Race

Original date: June 6, 2020
New date: June 5, 2021

Family Race

Original date: June 7, 2020
New date: June 6, 2021


What happens now?
You ticket will be automatically transferred to the new date and the existing ticket information remains the same. No action needed from your side.

I want to transfer my ticket to someone else.
Visit myregistrations.toughest.se and follow the instructions to administrate your ticket. Due to the current circumstances, all transfers are from now on free of charge.

I want to transfer my ticket to another event.
Visit myregistrations.toughest.se and follow the instructions to administrate your ticket. Your ticket can be transferred to another event in 2020. For any questions, please contact info@toughest.se. Please understand that processing times may longer than usual.

Update on June 1, 2020

Our events in Stockholm are postponed and will be moved to new dates. Which dates are currently under investigation. We are working intensively with authorities on all fronts to ensure that our events are able to take place. We will post updates as soon as a new plan for our Stockholm events is in place. Your ticket will be automatically transferred to the new date. The only action needed from your side is to take note of the new date. You are also offered to transfer your ticket to another race in 2020, see more info below.


Main Race

Original date: June 13, 2020
Alternative date: To be announced shortly

Family Race

Original date: June 14, 2020
Alternative date: To be announced shortly


What happens now?
You ticket will be automatically transferred to the new date and the existing ticket information remains the same. No action needed from your side.

I want to transfer my ticket to someone else.
Visit myregistrations.toughest.se and follow the instructions to administrate your ticket. Due to the current circumstances, all transfers are from now on free of charge.

I want to transfer my ticket to another event.
Visit myregistrations.toughest.se and follow the instructions to administrate your ticket. Your ticket can be transferred to another event in 2020. For any questions, please contact info@toughest.se. Please understand that processing times may longer than usual.

Decision on June 1, 2020

To all participants in Copenhagen:

We are very sad to announce that our events in Copenhagen 2020 unfortunately will be cancelled due to the world wide Covid-19 situation. We were very much looking forward to our classic events on Amager beach this year, but due to this very extraordinary and unforeseen situation we are simply forced to cancel. This is of course something we deeply regret and we sure hope that we are able to return in the future.


What happens next?
Your ticket will be transfered to our event in Malmö 2020, just across the strait from Amager. No action needed from your side. As Danish people are allowed to travel to Sweden (and not the other way around) we see this as the very best option. Unfortunately, we are not able to refund any tickets due to the strained situation. If you already have a ticket for Malmö 2020, please contact us via info@toughest.se and we will help you in the best way possible.

I want to transfer my ticket to someone else.
Visit myregistrations.toughest.se and follow the instructions to administrate your ticket. Due to the current circumstances, all transfers are from now on free of charge.


Main Race

Original date: August 1, 2020
Alternative date: Cancelled. Ticket is transferred to Malmö 2020.

Family Race

Original date: August 2, 2020
Alternative date: Cancelled. Ticket is transferred to Malmö Family 2020.

Decision on April 10, 2020

We are sorry to inform you that due to the current circumstances, we are forced to postpone the event until 2021. It was a hard but necessary decision in these turbulent times. Your registration will be automatically transferred to the new date. No action needed from your side.

All participants have been notified with further information.


Main Race

Original date: August 15, 2020
New date: August 14, 2021

Family Race

Original date: August 16, 2020
New date: August 15, 2021

Due to restrictions enforced by the Norwegian government, we are currently working hard to find a new, alternative date in 2020 for this event. Please revisit this page shortly as we will announce more information as soon as a new date has been set.


Main Race

Original date: August 29, 2020
Alternative date: Fall 2020 (TBA)

Family Race

Original date: August 30, 2020
Alternative date: Fall 2020 (TBA)

Given the current circumstances, we see no need to postpone this event. The race will take place on the originally planned date unless communicated otherwise.

Checklist: Do’s & Don’ts during training

Published Mar 22, 2020
Checklist: Do’s & Don’ts during training

Regular exercise is important to stay healthy and maintain a strong immune system. Download and print our checklist to remind yourself and others of the importance of hygiene during training. Share this post with anyone who may find it useful!

English:
A4 (PDF) | A3 (PDF) | WEB (JPG)

Swedish:
A4 (PDF) | A3 (PDF) | WEB (JPG)

We need you

Published Mar 19, 2020

Dear Fans, Followers, OCR Athletes and FRIENDS.
It is with great regret that we have to make this address.

The Corona/Covid-19 outbreak has affected all parts of society. Although most of us experience little to no symptoms, the virus imposes an undeniable risk of severe illness. Medical personnel are working around the clock to manage and contain the spread. You are our heroes!

Regrettably, the pandemic also has devastating effects on businesses and jobs, Toughest included. Rest assured, we are assertive that our company and experienced team are resilient enough to withstand the current challenges, but we could use a little help.

As an event organizer, our whole existence relies on You.
By signing up and attending our events, we get the funding and motivation needed to create the best obstacle course race in Europe. Amidst Corona, registrations have abruptly declined and we are currently in an alarming downwards spiral. We are confident that everything will return to normal again, but until then, our situation is critical.

Despite the common belief that Toughest is a large organization, in reality, we are a small, entrepreneurial company devoted to making the best obstacle courses and events out there. Since the spring of 2013, when we introduced the phenomenon OCR and created the first large scale obstacle course race in Scandinavia, we have been working hard to make our events something extraordinary and spectacular. We are 10 employees based in Malmö, doing our best to make ends meet without institutionalized owners nor external funding. Our small team is responsible for everything, from planning and administration down to setting the last nail on the ramp.

We started with nothing, but the love and appreciation from you all made us excel in our field.
It has been an amazing journey. From the first race in Malmö 2013, with 1.200 brave participants, to the 30.000+ yearly returning racers Toughest is today, your love for mud baths and adrenaline rushes helped us grow and improve.

For the 2020 season, we launched a massive initiative to raise the bar for the entire OCR industry, called Toughest 2.0. We can’t wait to bring these updates to you, but we are dependent on your solidarity to make them a reality.

In these challenging times, we need you more than ever!
With declining registrations, our organization is on its knees. Although governments have launched substantial emergency packages, these are not nearly enough to cover the large costs involved in building our events.

We are not asking you to fund us, nor to give us money. We are simply asking you to continue signing up for our races. We need you to gather those friends who always talked about doing Toughest one day. Now is the time to rally the troops and register. Each and every one of you can help us get through this. Show us that you want Toughest to continue as the number one OCR organizer and we will show you appreciation unlike any other.

We can’t stress this enough: If you want to support us and your fellow OCR fans in these difficult times, please make sure to sign up now. Not later. Now. If you already have a ticket, convince friends and colleagues to join in and share the experience! Everyone can help, and every bit of help makes all the difference.

We are sure that many of you are wondering about the status for the upcoming events.
Make no mistake: We are working around the clock to make sure that the events will take place, either at the original date or at a postponed date within this year.

Last but certainly not least, THANK YOU to everyone out there continuing to sign up. Thank you for lightening the weight on our shoulders. You are a true inspiration and your solidarity is invaluable in these turbulent times.

For those eager to sign up, use the following discount code to get 30% off on any race, valid until April 30th.
BEATYOURCORONA
(Note: BEATCORO for our events in Finland)

In addition, all ticket transfers are of course free of cost from now on.

Thank you for reading this far.
Make sure to re-visit our news page where we will post updates regularly.

Looking forward to seeing you all on the course!

Nils & Adam,
CEO & Chairman

…and the entire Toughest team

Toughest LAB – Trainings as usual

Published Mar 13, 2020

Regarding COVID-19 / Corona

The Swedish government has temporarily decided to forbid gatherings with more than 500 persons. Since Toughest LAB is a training facility with relatively few daily visitors, we see no cause for cancelling our training sessions as of now. Trainings will be held as usual until further notice.

Of course, we urge our customers to be extra considerate regarding hygiene when you visit our facility. Wash your hands with warm water och soap before and after your training. Like any other disease, you should absolutely not exercise when experiencing symptoms in air ways and we kindly ask customers with any symptoms of sickness to stay at home.

Thank you for your understanding!
Toughest LAB

COVID-19 / Corona update

Published Mar 12, 2020

In regards to the development of the COVID-19 disease

The spread of COVID-19 is still increasing in many parts of the world, including the Nordics. As an event organizer, we follow the development closely and are in dialogue with experts and authorities to adjust our plans accordingly.

For now, many governments have recommended restrictions on events with more than 500 participants. This of course affects our events, but with most of them 2-7 months ahead, we cannot as of now give definitive answers regarding the outcome. We will post more information as soon as we learn more about the COVID-19 spread and its affects on our events.

You can always reach us at info@toughest.se if you have any questions. Please have patience and understanding that the response times might be prolonged due to the circumstances.

We can’t wait to meet you all on the race fields again, but for now our main focus is to make sure that we host our events when and were it is safe in terms of COVID-19.

So don’t stop preparing! There will be lots of Toughest events to participate in as soon as the pandemic is under control. We will update you when we have more information. Rest assured that we are working hard to have everything up and running as soon as it is safe.

Best regards,
Toughest Crew

Release: New obstacle designs

Published Jan 12, 2020
Release: New obstacle designs

It is on! Starting next week, we will start releasing the designs for our new obstacles. Don’t miss out! Make sure to follow us on social media and on the official release site, 2020.toughest.se, where we will be releasing the previews.

Toughest Crew

Best European obstacle course race – Again!

Published Jan 02, 2020
Best European obstacle course race – Again!

We have been named the Best European obstacle course race for the fifth consecutive year. It is such an honor receiving this award and we would like to thank each and everyone of you who voted. 2020 couldn’t have started in a better way.

Happy new year!
Toughest Crew

Toughest 2.0 – Major updates coming

Published Oct 21, 2019
Toughest 2.0 – Major updates coming

In 2020 we will be launching several major updates and we can’t wait to share them with you! Our code name for this project is “Toughest 2.0”. Follow us on social media to get the latest updates! Stay tuned for more info.

Toughest Crew

Tour Champions 2019

Published Sep 30, 2019
Tour Champions 2019

Congratulations to our new Tour Champions, Ludvig Werkmäster and Karin Karlsson! They have both earned their spot in the Toughest Hall of Fame. It has been a great season and a real treat to follow our Elite athletes battle for the title.

We would like to take this opportunity to thank everyone for participating in our obstacle courses in Sweden, Denmark, Norway and Finland.

Looking forward to next year!
Toughest Crew

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