General

Other frequently asked questions

Rules, terms & conditions

General

These rules, terms and conditions ("Terms & Conditions") apply to events organized by Other Buns International AB ("Organizer").

1. General

1.1 By signing up (yourself or other participants) you are required to know, understand and follow all the Terms & Conditions. If you register a person other than yourself, you are responsible for ensuring that this person has read, approves and follows the Organizer's Terms & Conditions. When registering, you must provide the information specified as mandatory for the event in question. By submitting your registration, you ensure that the information you have provided is correct.

1.2 Participation is at your own risk. Toughest disclaims all liability for damages caused to the participants and/or their equipment. If any participant and/or their equipment are damaged or lost, the Organizer is not responsible. We recommend all participants to have insurance for this kind of activity.

1.3 There will be a marked path along the course. The path must be followed and it is not allowed to step outside the course markings.

1.4 Participants are expected to show good sportsmanship throughout the event. If someone needs help, help them!

1.5 If you get injured, or if you see someone getting injured during the event you are required to call for the Organizer's team’s attention.

1.6 The minimum age to participate is 18 years unless specified otherwise. Underage participants must submit an application with signed approval from their parents or legal guardians. The application must be approved by the Organizer's team before participation.

1.7 Alcohol and drugs are strictly forbidden while participating. If suspected to be under the influence, the Organizer may disqualify you and abort your participation.

1.8 Drugs that are classified as doping are strictly forbidden.

1.9 You will receive a timing chip in your starting envelope. This chip is used for time tracking and must be returned to the Organizer after the event. It should be attached around your ankle, preferably covered by your socks to prevent loss. If the chip is not returned, the Organizer reserves the right to charge you a fine of 400 SEK (or equivalent local fee).

2. Payment and right of withdrawal

2.1 All registrations are final and can not be withdrawn. The Organizer will not refund any registration, regardless of reason. However, the ticket may be transferred to someone else (see section 3, Changes).

2.2 Payment is done through one of our payment providers. Accepted payment methods include (but not limited to) credit cards, invoice and Swish. You will be charged as soon as the purchase has been completed. If you purchase your ticket(s) from a third party partner, payment is processed by them.

2.3 Prices are specified in the local currency of the country where the event will take place (unless otherwise stated). All prices are including VAT.

2.4 You will receive a confirmation e-mail when your purchase has been completed. The confirmation e-mail is your ticket and is sent as soon as the payment has been approved. Please contact us if you have not received a confirmation within 24 hours. If you've purchased your ticket through a third party partner, processing times may be longer. You will receive information separately in such case.

3. Changes

3.1 All changes to your registration must be made 1 week before the event at latest. All requests after that point will not be processed. Changes require the service "Changes & Transfers" to be purchased and only includes change of participant details. Change of event is not possible.

3.2 The Organizer reserves the right to change and adapt the event at any time, regardless of cause. Adjustments may include, but are not limited to: date, time and event format. The participant is aware that each event is different and that local adaptations/deviations may occur due to current circumstances.

3.3 An event map will be published before the event. This map should be considered as a general overview. Contents, order and layout may be changed for the actual event.

3.4 The Organizer reserves the right to cancel the event. If an event is canceled due to circumstances outside of the Organizer's control, such as, but not limited to, natural disasters, climate/weather, diseases, outbreaks etc, there will be no refund of ticket fees or other costs such as travel, hotel, gear etc.

4. Personal data

4.1 The organizer will hire professional photographers on every single event. Both pictures and film will be captured. As a participant, you give your permission for the organizer to use this material in whatever way they want. This also includes third party partners, such as (but not limited to) timing partners and sponsor partners.

4.2 In addition to important information regarding your event or ticket, the Organizer may send occasional marketing e-mails. By signing up you accept to receive these types of correspondence.

4.3 As a participant you grant the Organizer permission to store and process the submitted personal information and that your name is visible in participant lists, such as but not limited to, start and results lists.

4.4 The Organizer's privacy policy applies to these Terms & Conditions. Read the full policy here (https://www.toughest.se/en/privacy-policy/).

5. Organizer

Other Buns International AB
Org.nr: 556822-5667
Vattenverksvägen 44, 212 21 MALMÖ, SWEDEN

6. Contact

Any questions or complaints can be directed to info@toughest.se. Please provide your registration id when you contact us.

7. Other

These Terms & Conditions are under regular review and the Organizer reserves the right to update them at any time.

 

Is it possible to follow my friends throughout the course?

General, Event area

The course consists of various "loops", each returning to the main event area. Spectators can therefore see and cheer on participants each time they re-enter the event area. Depending on the terrain, it is also possible to run alongside the track.

Note that it is forbidden to enter the track except for at the dedicated crossings. This is to avoid any interference with our participants during the race.

Can I visit the event area without participating in the race?

General, Event area

Absolutely! We encourage everyone to join the festivities at the event area. Bring your friends and family, grab something to eat/drink and see our participants beat their obstacles. Entrance is free of cost.

Can I collect all starting envelopes for my group?

General, Event area

Yes, it is ok to collect all starting envelopes for your team/group. To do so, you must be able to provide registration IDs, starting numbers and valid identification cards for all participants.

 

Where can i purchase a gift card?

General, Registration

Gift cards are available for purchase during registration. Visit our gift cards page for more information.

Registration

The sign-up process

Is there an age limit?

Registration

MAIN RACE & XPLORE

To safely complete the race, participants need to have a good understanding of their own abilities and continuously make risk assessments on how to overcome the obstacles. For this reason, the official age limit is 18 years at the time of the race.

We allow younger participants in the following cases:

  • From 13 years old if the participant runs in adult company (who is thereby responsible for the minor on the course).
  • From 16 years old if the participant runs without adult company.

In both cases, an application must be submitted via the form provided during registration. However, we recommend that you do this before signing up.
Application for minors

Important: All children have different prerequisites and maturity levels. Before signing up, it is therefore important that the guardian ensures that the child can safely complete the race without putting themselves or other participants at risk.

FAMILY

Recommended from 5 years old. All minor participants must run in adult company (who is thereby responsible for all minors in the team).

No separate application needs to be submitted if the participant runs in adult company. The following conditions are approved in conjunction with registration:
The adults in the team are responsible for minor participants and must also ensure that the guardians of all minors have given their consent.

Younger participants are allowed to run by themselves in the following cases:

  • If the participant is 16 years of age or older at the time of the race and has had their application approved.

We recommend that the application is submitted before registration.
Application for minors

Where can i purchase a gift card?

General, Registration

Gift cards are available for purchase during registration. Visit our gift cards page for more information.

I can not find my confirmation e-mail

Registration, Pre race

If you can not find your confirmation E-mail, start by searching your inbox, spam and trash folder. Search for "Toughest".

If the above fails, contact us at info@toughest.se and we will help you out. Make sure to provide us with the following:

  • Full name
  • E-mail address used during sign-up
  • Registration id (if you have it)

Can I change my ticket to an other event?

Registration, Pre race

No, it is not possible to change event once the ticket has been purchased. If you are unable to participate, we recommend giving/selling the ticket to someone else by doing a transfer (more info found on the FAQ page).

Can I give or sell my ticket to someone else?

Registration, Pre race

All tickets are personal and we will ask for a valid identification card when you collect your starting envelope.

If you are unable to participate, it is possible to change the name/transfer your ticket up until 7 days before the event. If you have purchased our "Changes & Transfers" service, the transfer is free of cost. If not, an additional fee will be charged.

Transfers are handled here.

Can I run with more than one child on a Family race?

Registration

Yes, it is entirely up to the adult to assess how many children he/she can handle and care for during the race. Note that the adult does not have to be a parent/legal guardian.

We encourage mixing adults/children and sharing the experience with as many as possible. The more, the merrier!

Can I buy a ticket the same day as the race?

Registration

Yes, tickets are available for purchase in our shop at the event area, given that the event is not sold out.

Purchase your ticket in the shop and show your receipt at the registration tent to receive your starting envelope. You are then allowed to join same starting group as your team members/friends, or any other group that fits your needs.

Tickets purchased at the event area are subject to local price variations.
Note that we only accept card payments.

Can i sign up my company and pay via invoice?

Registration

Yes, companies and larger groups have the possibility to make a coordinated group registration and pay via invoice. Read more on our page for businesses.

Can I choose starting time?

Registration, Pre race

No, it is not possible to select starting time. Starting times are generally processed according to the ruleset below. Please note that these are general guidelines and we reserve the right to make changes.

  • The earlier you sign up, the earlier you will start.
  • If you are running in a team, you and your team members will start together, in which case, the first registration in that team will be used to determine the starting time.

Can I start in the same group as my friends?

Registration

To ensure that you will start in the same group, you must make sure to enter the same team name, with the exact same spelling, during the registration process. If you coordinate a group registration (see below), you will all get the same team name automatically.

To make a group registration, simply select the amount of participants during the registration process. Fill in the details for each participant. All members will get the same team name, which will ensure that you will start in the same starting group.

I want to register me and my friends. How do I do?

Registration

To make a group registration, simply select the amount of participants during the registration process. Fill in the details for each participant. All members will get the same team name, which will ensure that you will start in the same starting group.

If you are signing up separately, make sure to enter the same team name, with the exact same spelling. You will then receive the same starting group.

Pre race

Before the race

Is it possible to change starting group?

Pre race, Race

No, it is not possible to change starting group. The starting groups are scheduled and sized to achieve the smoothest flow possible throughout the course and thereby preventing/reducing any queues.

When will I receive my starting time?

Pre race

The starting lists are generally processed and published 4-5 days prior to the event. Startlists are sent to all participants via e-mail as well as published on the corresponding event page.

I can not find my confirmation e-mail

Registration, Pre race

If you can not find your confirmation E-mail, start by searching your inbox, spam and trash folder. Search for "Toughest".

If the above fails, contact us at info@toughest.se and we will help you out. Make sure to provide us with the following:

  • Full name
  • E-mail address used during sign-up
  • Registration id (if you have it)

Can I change my ticket to an other event?

Registration, Pre race

No, it is not possible to change event once the ticket has been purchased. If you are unable to participate, we recommend giving/selling the ticket to someone else by doing a transfer (more info found on the FAQ page).

Can I give or sell my ticket to someone else?

Registration, Pre race

All tickets are personal and we will ask for a valid identification card when you collect your starting envelope.

If you are unable to participate, it is possible to change the name/transfer your ticket up until 7 days before the event. If you have purchased our "Changes & Transfers" service, the transfer is free of cost. If not, an additional fee will be charged.

Transfers are handled here.

Can I choose starting time?

Registration, Pre race

No, it is not possible to select starting time. Starting times are generally processed according to the ruleset below. Please note that these are general guidelines and we reserve the right to make changes.

  • The earlier you sign up, the earlier you will start.
  • If you are running in a team, you and your team members will start together, in which case, the first registration in that team will be used to determine the starting time.

Race

During the race

Do I need to be able to swim?

Race

Main race: Yes
Family race: No (water may be present, but it is possible to avoid it)

Since water obstacles exist in some of our races, ability to swim is recommended. Distance in the water varies and can be up to 20 m. In some cases you can avoid the water by doing a penalty round. If you are unsure if your swimming abilities are sufficient, don't hesitate to contact us at info@toughest.se.

All children are offered a floating vest before our water obstacles.

How trained/fit must I be to run Toughest?

Race

Our races are designed so that everyone, regardless of fitness and training level, can complete them. Mental strength and grit is more important than physical condition.

However, if timing results matter to you, or you wish to run in our competition classes, you must be physically fit.

Do you have any obstacles involving electricity?

Race

No, absolutely not. Obstacles designed to cause mental/physical pain are not our cup of tea. Focus on the race, that is more than enough.

Are there any water stations?

Race, Event area

There will be a water station after about halfway through the course as well as one after the finish line. If you need more fluids than this, we recommend bringing your own water bottle.

Will there be medical assistance?

Race

Yes, of course. We always have trained and professional medical staff at our events. A medical tent is placed at the event area, close to the finish line where you can seek assistance if needed. There is also a mobile medical team which will attend to all incidents throughout the course.

Will there be time tracking?

Race

Main race

Time tracking is present at our Main races. Your starting envelope will contain a chip to wear around your ankle. The chip is activated when you start, and stopped when you cross the finish line.

Family race

Time tracking is not present at our Family races.

Do I need gloves?

Race

Gloves provides the benefit of extra protection and grip which many may prefer. It is up to each and everyone to decide if they wish to wear gloves or not.

Gloves are available for purchase in our online shop or in the shop at the event area.

Is it allowed to wear shoes with spikes?

Race

No, it is not allowed to wear spiked trainers during our races.

What is a Family lane?

Race

All obstacles on our Family races are modified so that both young and old can complete them. Our Family lanes are an easier alternative to the main obstacle.

What is a follow obstacle?

Race

The obstacles with Fast lanes also have so called "Follow obstacles" after the main obstacle. These are smaller obstacles placed directly after the main obstacle.

If you choose the Fast lane, you will not have to complete any follow obstacles.

What is a fast lane?

Race

You will find our fast lanes at some of our larger, more technical obstacles. They are marked with green. A fast lane is a technically more difficult alternative to the main obstacle. By choosing the fast lane you will save time compared to the main lane, since you will not have to do the "follow obstacle".

What is a penalty round?

Race

A penalty round is an alternative route if you are unable to finish or wish to skip an obstacle. They are marked with red, next to the main obstacle and usually consist of an additional jog.

Do I need to complete all obstacles?

Race

No, you do not have to complete all obstacles*. Simply take the penalty round and continue with the race.

* Note that if you are participating in one of our competition classes (Elite/Qualifier/Age group), extraordinary rules apply.

Is it possible to change starting group?

Pre race, Race

No, it is not possible to change starting group. The starting groups are scheduled and sized to achieve the smoothest flow possible throughout the course and thereby preventing/reducing any queues.

How does the start work?

Race

When it is your time to start, you should enter the starting area. Follow the speaker's instructions and start running!

The first starting groups of the day are dedicated to the Elite, Qualifier and other competition classes. Regular starting groups are then sent off about every five minutes.

Post race

After the race

Do I receive a prize?

Post race

All our participants will receive a medal as a memento of the accomplishment. Bragging rights are of course included.

Where can I find the pictures taken during the race?

Post race

Finisher photos and other footage captured by our photographers will be posted on our Facebook page a couple of days after the race.

Where do I find my results?

Post race

Your results will be available on the event page after the race. If you can not find your time, please contact our timing partner at resultat@est.se.

Event area

Finding your way at the event

Will there be showers?

Event area

No, there are generally no showers at the event area. Visit the event page for more info on eventual local variations.

Will there be a wardrobe/bag drop?

Event area

Our participants may use the dedicated bag drop at the event area. Although the bag drop is manned by our crew, we do not take responsibility for any theft or loss of belongings. We recommend that you store your valuables at a more guarded location if possible.

Is it possible to follow my friends throughout the course?

General, Event area

The course consists of various "loops", each returning to the main event area. Spectators can therefore see and cheer on participants each time they re-enter the event area. Depending on the terrain, it is also possible to run alongside the track.

Note that it is forbidden to enter the track except for at the dedicated crossings. This is to avoid any interference with our participants during the race.

Can I visit the event area without participating in the race?

General, Event area

Absolutely! We encourage everyone to join the festivities at the event area. Bring your friends and family, grab something to eat/drink and see our participants beat their obstacles. Entrance is free of cost.

Can I collect all starting envelopes for my group?

General, Event area

Yes, it is ok to collect all starting envelopes for your team/group. To do so, you must be able to provide registration IDs, starting numbers and valid identification cards for all participants.

 

Where do I collect my staring envelope?

Event area

Your starting envelope is available for pick-up at the Registration tent at the event area. Please collect your starting envelope at least 30-60 minutes before your starting time.

Important: Remember to bring your registration ID and a valid identification card.

Where do I find the start and finish zone?

Event area

Both the start and finish zone is located at the heart of the event area, alongside our sponsors, food trucks and other amenities.

Are there any water stations?

Race, Event area

There will be a water station after about halfway through the course as well as one after the finish line. If you need more fluids than this, we recommend bringing your own water bottle.

Contact

Didn’t find answers to your questions? Feel free to contact us.

Toughest is arranged by

Other Buns International AB
Org. no: 556822-5667
Vattenverksvägen 44, 212 21 Malmö, SWEDEN

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